200 Elgin Street, Suite 601
Ottawa, Ontario K2P 1L5
Tel: (613) 569-1158
Fax: (613) 569-4532

Events

Communication Workshop

Tuesday, November 22ndDay 1



 

 

 

back to all streams

The Communication Workshop stream will delve into the understanding and use of key strategies necessary to communicate the right message to colleagues and senior management. Identify your own strengths and weaknesses, stress triggers and roadblocks in interpersonal communications; and use that information to interact effectively. Even though everyone is unique, there are recognizable clues that will enable you to sense what a person may think or do in certain situations, and ultimately gain an understanding of their actions.

Objectives:

  • Communicate effectively with others.
  • Learn triggers that cause stress and how to cope.
  • Gain an understanding of people's actions and reactions.

competencies legend

10:30 - 12:00

 

 

THINK ON YOUR FEET® (PART 1)

Rooms 206 & 208

KAT 4Speaker:
Kathryn Peterson, Adm.A., Professional Training with Groupe Conseil CLE

With over 95% of communication being informal, Think on Your Feet® is the only workshop that addresses these informal situations by providing the skills needed to present, defend, and discuss a position persuasively and quickly. How to avoid "freezing up" when faced with an impromptu question or situation, learn effective techniques that will help you keep your cool in challenging situations. Think on Your Feet® will help you address informal situations such as:

  • Q&A
  • Meetings
  • Summaries
  • Status updates
  • Conference calls

These structures use three simple communication strategies: 1) INFORMATIVE - package information logically and succinctly; 2) ASSERTIVE - position arguments to persuade your audience; and 3) VISUAL- appeal to your audience with images and analogies. 

Objectives:

  • To structure a topic into bite-sized chunks for easy retention.
  • To present ideas clearly, concisely and memorably.
  • To organize your ideas quickly - even under extreme pressure.
Competencies
Communication Wksp 123.jpg

Language of presentation: English
Simultaneous interpretation available.

13:15 - 14:30

THINK ON YOUR FEET® - CONTINUED (PART 2)

Rooms 206 & 208

Prerequisite: Session 1 (10:30 - 12:00)

Speaker:
Kathryn Peterson, Adm.A., Professional
Training with Groupe Conseil CLE

Communication Wksp 123.jpg

Language of presentation: English
Simultaneous interpretation available.

14:50 - 16:00

THINK ON YOUR FEET® - CONTINUED (PART 3)

Rooms 206 & 208

Prerequisite: Session 2 (13:15 - 14:30)

Speaker:
KAT 4Kathryn Peterson, Adm.A., Professional Training with Groupe Conseil CLE

Communication Wksp 123.jpg

Language of presentation: English
Simultaneous interpretation available.

back to all streams