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Events

Hot Topics

Day 1Tuesday, November 22nd

 

 

 

 

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The public sector is currently undergoing rapid change and transformation and a renewed focus on innovation and collaboration. The Hot Topics Stream will provide participants with an increased awareness of significant government-wide initiatives supporting this change management journey, as well as, exploring any associated challenges and/or opportunities. Innovative solutions, best practices, practical strategies and lessons learned will be shared to help the financial community adjust to their own change management initiatives/projects. 

As per PD Week 2016's theme "Collaboration," speakers will share "hot off the press" information relating to changes in how policies and programs are delivered, together with, implementation updates and the progress towards achieving these initiatives.

Learning Objectives:

  • To improve participants' understanding of significant government-wide initiatives supporting change management.
  • To gain knowledge of how these government-wide initiatives will impact a participant's work environment and how they may adapt to those changes.
  • To learn about new techniques and approaches to be applied to public sector management and how they will benefit a participant's day-to-day work.

These learning objectives will further support the Financial Officer (FI) Competencies, both Behavioral and Functional, as well as the Key Leadership Competencies established by the Treasury Board of Canada Secretariat.

competencies legend

10:30 - 11:15

Presentation

 

 

DELIVERING RESULTS

Plenary Room 301

NorrisSpeaker:
Christina Norris, Director of Operations, Results and Delivery, Privy Council Office

The Government of Canada has put forward an ambitious agenda and is committed to delivering real and meaningful results to Canadians. To deliver on this commitment, the Government is implementing a new results and delivery approach. Christina Norris, Director of Operations within the Results and Delivery Unit of the Privy Council Office, will share her overview and insight on supporting the agenda and how departments/agencies will define, measure and report outcomes for Canadians.

Competencies

Hot Topics 1

Language of presentation: English
Simultaneous interpretation available.

11:15 - 12:00

Presentation 

 

 

DELIVEROLOGY IN ACTION

Plenary Room 301

Dan Batista SmSpeaker:
Dan Batista, Executive Director, Institute for Citizen-Centred Service (ICCS)

Citizen-Centred Service: From Research to Results - The Institute For Citizen-Centred Service (ICSS)

Governments across Canada and around the world continue to face increasing demands from their citizens for better services that are easy to access and simple to use.  Ensuring that citizens' needs are being met is an ongoing challenge for all governments.

Meeting these challenges requires governments to measure the levels of citizens' satisfaction and determine what the key drivers are for service improvements. 

Join us for this session to learn more about the efforts to improve public sector services and the role that the Institute for Citizen-Centred Service (ICCS) plays in turning research into results.

Competencies

Hot Topics 1

Language of presentation: English
Simultaneous interpretation available.

13:15 - 14:30

Presentation

COLLECT, ANALYZE, PUBLISH, REPEAT

Plenary Room 301
Potter Picture CroppedSpeaker:

Andy Potter, Partner, Public Sector Transformation, Deloitte Canada

Steps to an Effective Open Data Strategy for Government

The real value of data doesn't just come from its generation, but from its manipulation and analysis. By doing so, government and policymakers can uncover insights that improve outcomes and yield financial benefits. Whereas initial moves to release more open data revolved around improving government transparency to promote accountability and better public service delivery, the ongoing provision of open data can go even further to exploit many other opportunities. In this session, participants will learn the steps to create an effective open data strategy for government and its impact on public sector innovation.

Competencies
Hot Topics 2

Language of presentation: English
Simultaneous interpretation available.

14:50 - 16:00

Presentation

THE CHANGING WORLD OF PERFORMANCE MANAGEMENT

Plenary Room 301
Speaker:

Charles Segal, MBA, C Segal BwITIL, Director, Data Analytics and IT Services, Raymond Chabot Grant Thornton

How Machine Learning and Big Data are Changing Performance Management from Reactive to Predictive

Data-driven performance management is not a new area. Computer-based methods to monitor financial and personnel performance, as well as, compliance have been around for over fifteen years. Its implementation revolutionized the way operations managers ensured productivity and tracking by allowing for the application of complex rules across large data sets that would have previously required countless hours of manual analysis. We are once again on the verge of a revolution in this area. The power of machine-learning and big data analytics changes our measurement approaches enabling faster and more informed decision-making.

During this session, Mr. Segal will review: the current approach to performance management; how machine-learning and big data will forever change this field; and, what technical and procedural advancements led to this upcoming revolution in data analytics.

Competencies
Hot Topics 3

Language of presentation: English
Simultaneous interpretation available.

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