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Keynote Speaker | Linda Duxbury

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Linda Duxbury

Change Management Expert,
Professor, Faculty of Management,
Sprott School of Business, Carleton University




The upcoming century will see a fundamental shift in the change in the nature of the employer-employee relationship as organizations seek to attract and retain good employees in a declining labour market. This labour force shortage will arise as the massive baby boomer generation retires and companies compete to hire the small pool of "baby - bust" employees. Other factors that contribute to these changes include the following: i) declining birth rates throughout the world, ii) the aging population, iv) the age at which people are taking retirement has fallen, v) people are staying in school longer (or returning to school), and vi) the increasing skill-intensity of employment. 

These demographic changes will have profound impacts on employers as they enter a "sellers" market where there are fewer employees with the necessary skills than there are good jobs. Human resource management will become a critical success factor in the new millennium as companies have to focus on recruitment, retention of employees of all ages, succession planning, work-life balance and career development.

We are currently in an unusual position in Canada in that we have four generations in the workforce at the same time: the Veterans (59 +), the Baby Boomers (1947 to 1964), the Baby Bust "Generation X " (1964 to 1972), and the Echo Boomers "Nexus" (1972 to 1990). Each of these generations have different attitudes and values with respect to work and life. Managers in organizations today need to understand key generational differences in order to both attract, motivate and retain good employees.

Dr. Duxbury's talk will address these following issues. She will look at the formative influences shaping the different generations and look at possible sources of generational conflict within the workforce. She will also give employers information on how to adapt to meet the needs of these different groups of employees?

Changing How We Manage 

As a follow-up talk on "Managing a Changing Workforce", Dr. Duxbury will provide an critical overview analysis of key disconnects that may be contributing to a disengaged workforce, and difficulties with respect to recruitment and retention. Issues covered in this talk include work-life balance, reward and recognition, respect, trust, communication, performance management, and talent management/succession planning and will offer suggestions on how organizations can make positive changes in each of these areas. The talk ends with a summary of how different generational colleagues view each of these issues, as well as, a number of suggestions on how employers and managers can use the information covered in the this keynote presentation to adapt to meet the needs of employees today.


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Language of presentation: English
Simultaneous interpretation available.

In the past decade, Dr. Linda Duxbury has completed majors study on Balancing Work and Family in the public, private Sectors and not for profit sectors; HR and Work-family Issues in the Small Business Sector; Management Support (What is it and Why does it Matter?); Career Development in the Public Sector and in the High Tech Sector; generational differences in work values. Dr. Duxbury also conducts research which evaluates the organizational and individual impacts of E-mail, portable offices, cellular telephones, blackberry's, telework, flexible work arrangements, shiftwork and change management and studying what makes a "supportive" manager. She has completed three national studies (1991, 2001, 2012) on work-life balance in which over 70,000 Canadian employees participated. She is currently conducting a national study looking at issues associated with balancing work and caregiving as well as a research project evaluating the sustainability of policing in Canada.

Dr. Duxbury has published widely in both the academic and practitioner literatures in the area of work-family conflict, change management, supportive work environments, stress, telework, the use and impact of office technology, managing the new workforce and supportive management. She has also given over 350 plenary talks on these issues to public, private and not for profit sector audiences.

Dr. Duxbury is also an accomplished trainer and speaker in the area of supportive work environments, work-life balance, managing the new workforce, recruitment and retention, change management, gender and communication and the communication process.