In today’s fast paced global market that relies heavily on people interacting with technology to achieve results we can easily lose focus that everything is still a process. Dale’s presentation will centre on understanding the short history of Lean in the public sector versus a lengthy run in private enterprise and how this is not a bad thing. He will also delve into the misconceptions, paradigms, and stigmas attached to full Lean deployments and how organizations can appropriately move past them in a timely manner to acheive true operational excellence. Dale’s story telling manner with bring to life, using real case studies, a practical approach to transforming any organization to becoming world class.
Dale is a Director with KPMG’s Strategy and Operations practice. With 25 years of experience, Dale has worked extensively within both public and private sectors across Canada concentrating on organizational change and design. His focus is engaging staff to achieve results through the use of process and quality improvement methodologies. While working with the Saskatchewan Health system and creating the provincial quality program, for this effort, Dale and his team were awarded the Lieutenant Governor’s Award.
He also is responsible for helping three manufacturing facilities achieve the prestigious Industry Weeks Top Ten award. Prior to KPMG, Dale founded Learning to See Consulting, a boutique consultancy firm focused exclusively on process improvement in private and government based organizations. Dale also has over 70 published articles on quality improvement and implementation in numerous sectors and is a regular presenter at municipal conferences across Canada and the USA.